MicroPro Return & Refund Policy
📦 Returns
- We cover return shipping for defective/wrong items
- Customer pays return shipping for change-of-mind returns
- 30-day return window
💵 Refunds
- Processed within 3 business days
- Original payment method only
- No restocking fees
📝 Return Process
- Email support@micropro.store with:
- Order number
- Product issue description
- Photos if defective
- We respond within 24 hours with:
- Prepaid label (for qualified returns)
- Return instructions
- Ship back within 7 days of approval
⏱️ Refund Timeline
| Stage | Timeframe |
|---|---|
| Return processing | 1-3 business days after receipt |
| Refund issuance | 3 business days |
| Bank processing | 5-10 business days |
Need help?
Single Point of Contact:
Email: support@micropro.store
Phone: +1 (719) 298-3465